Grievance Redressal & Escalation Matrix
How to reach us with a concern, and how to escalate to SEBI if it remains unresolved.
SEBI Registration Details
- (a) Registered Entity Name: RINKI SHYAMLAL JAISWAL
- (b) Trade Name / Website: www.trinetrasutra.com
- (c) Type of Registration: Research Analyst
- (d) SEBI RA Registration Number: INH000026415
- (e) BSE RA Enlistment Number: 7160
- (f) Official SEBI Research Analyst List: SEBI Registered Research Analyst List
- (g) Official BSE Registered Research Analyst List: BSE Registered Research Analyst List
- (h) Registration Date: Apr 21, 2026
Registered Address Details:
Flat no 302, 3rd floor, Trimbakeshwar Apartment, Old Agra Road, Village Kasheli, Bhiwandi, Thane, Maharashtra - 421302
Customer Support & Primary Contact
Customer Support Head / CEO: RINKI SHYAMLAL JAISWAL
- Phone: +91 89993 73050
- Email: rinkiresearchanalyst@gmail.com
Important Note on Grievance Redressal
If you are dissatisfied with any aspect of our services, please raise your concern through the following channel:
- Email: rinkiresearchanalyst@gmail.com
- Phone: +91 89993 73050
Escalation Process
If your issue remains unresolved after 7 working days, or if the response is unsatisfactory, you may escalate the matter directly to SEBI via the following platforms:
SEBI Grievance Platforms
- (i) SEBI SCORES Portal: SEBI SCORES Portal
- (ii) SEBI SMART ODR Platform: SEBI SMART ODR Platform
- (iii) SEBI Toll-Free Numbers: 1800 22 7575 / 1800 266 7575
- (iv) SEBI Regional Offices Contact List: SEBI Regional Offices Contact List
- (v) Market Intelligence (MI) Portal: SEBI Market Intelligence Portal
For Impersonation Fraud: Cyber Crime Reporting Portal: Cyber Crime Reporting Portal
Report online financial fraud at the National Cybercrime Helpline number 1930
To view our full Client Consent, Investor Charter, MITC, Service Timelines, Complaint Handling Matrix, Fraud Awareness, Refund Policy, and Others, visit and read everything to avoid future conflict of interest: www.trinetrasutra.com
SHE BOX - Grievance Redressal & Escalation Matrix
| Details of Designation | Contact Person Name | Address where the Physical Address Location | Contact Number | Email ID | Working Hours when Complainant can Call |
|---|---|---|---|---|---|
| Customer Care | RINKI SHYAMLAL JAISWAL | Flat no 302, 3rd floor, Trimbakeshwar Apartment, Old Agra Road, Village Kasheli, Bhiwandi, Thane, Maharashtra - 421302 | +91 89993 73050 | rinkiresearchanalyst@gmail.com | From 10:00AM to 05:00PM (Holidays Off) |
| Head of Customer Care | RINKI SHYAMLAL JAISWAL | Flat no 302, 3rd floor, Trimbakeshwar Apartment, Old Agra Road, Village Kasheli, Bhiwandi, Thane, Maharashtra - 421302 | +91 89993 73050 | rinkiresearchanalyst@gmail.com | From 10:00AM to 05:00PM (Holidays Off) |
| Compliance Officer | RINKI SHYAMLAL JAISWAL | Flat no 302, 3rd floor, Trimbakeshwar Apartment, Old Agra Road, Village Kasheli, Bhiwandi, Thane, Maharashtra - 421302 | +91 89993 73050 | rinkiresearchanalyst@gmail.com | From 10:00AM to 05:00PM (Holidays Off) |
| CEO | RINKI SHYAMLAL JAISWAL | Flat no 302, 3rd floor, Trimbakeshwar Apartment, Old Agra Road, Village Kasheli, Bhiwandi, Thane, Maharashtra - 421302 | +91 89993 73050 | rinkiresearchanalyst@gmail.com | From 10:00AM to 05:00PM (Holidays Off) |
| Principal Officer | RINKI SHYAMLAL JAISWAL | Flat no 302, 3rd floor, Trimbakeshwar Apartment, Old Agra Road, Village Kasheli, Bhiwandi, Thane, Maharashtra - 421302 | +91 89993 73050 | rinkiresearchanalyst@gmail.com | From 10:00AM to 05:00PM (Holidays Off) |